Administration

Bottom-Line Impact Groups

Creative Services

Client Services/Sales

Information Services

Facilitators/
Instructors/ Training Partners


Founders



Administration
The Administration Team supports all the departments and divisions of R. L. O'Connor & Associates, Inc.
Meet the Administration Team


Bottom-Line Impact Groups - Membership
The Bottom-Line Impact Group Team supports BLIG Membership, BLIG Members and the Facilitators.
Meet the BLIG Team


Creative Services
The Creative Services department is responsible for the art-direction and management of the RLO & BLIG design/marketing programs and websites. If you have any questions please email creativeservices@rloconnor.com or give us a call at 800.755.0988!
Meet the Creative Services Team


Client Services/Sales
The Client Services team is responsible for increasing the automotive service and repair industry’s awareness of what all three divisions of R. L. O’Connor & Associates, Inc. has to offer. To communicate with one of our Client Services Associates please direct your email to clientservices@rloconnor.com or if more convenient just give us a call at 800.755.0988!
Meet the Client Services/Sales Team


Information Services
The Information Services Team is responsible for keeping the computer equipment, a/v equipment and other electronic systems up and running day after day, in addition to providing technical support for associates and clients.
Meet the Information Services Team


Facilitators/Instructors/Training Partners
This group are the friendly faces behind the LIVE Online Training, Classroom Training and Field Training for RLO.
Meet the Facilitators, Instructors & Training Partners


Founders/President/Vice President
Created R. L. O'Connor & Associates, Inc.®, Bottom-Line Impact Groups®, RLO Management Solutions™, Service Advisor Academy™, and Service Advisor Guild™.
Meet the Founders




Automotive Shop Management Academy™ – Service Advisor Academy™ – Bottom-Line Impact Groups® –
are divisions of R. L. O'Connor & Associates, Inc. ©2005-Present R. L. O'Connor & Associates, All Rights Reserved